POLICIES

OUR POLICIES

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DEPOSIT POLICY

A non-refundable & non-transferable scheduling fee of $100 is required in order to book and confirm every appointment. The deposit is valid 12 months after the initial appointment booked. This deposit will be deducted from the total cost of your appointment as long as the client adheres to our policies. Pricing for Permanent Makeup and touch ups can vary based on time and extent of the service.

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EXPECTATIONS POLICY

Cosmetic PMU does not fully replace wearing makeup. Permanent makeup is best when it enhances your natural features. Healed results will vary with each client and using makeup may still be needed. We have no control over the healing process, your metabolism and the way you prepare or care for your permanent makeup. It is your responsibility to follow all guidelines in order to achieve the best and most lasting results. Absolutely no guarantee will be made and additional sessions may be required to obtain optimal results and charged accordingly.

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CANCELLATION POLICY

If you choose to cancel your appointment you will automatically forfeit your deposit/scheduling fee. Repeat cancellations can forfeit scheduling or rescheduling your appointment.

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LATE POLICY

Being more than 20 minutes late to your appointment will forfeit the scheduling fee for your appointment. A new deposit ($100) will be required to rebook.

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RESCHEDULING POLICY

Rescheduling within 48 hours of your appointment will forfeit your $100 deposit/scheduling fee and will require a $100 deposit to reschedule. You must email [email protected] (only) to let us know if you cannot make your appointment. Appointments are in high demand at Outliner Studio, and respectfully please give us time to fill your spot. Repeat rescheduling will require a non-refundable & non-transferable payment in full before rescheduling.

Email: [email protected] (only)

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REFUND POLICY

We do not provide refunds for any reason. This is an elective service. We reserve the right to turn away designs, styles, and techniques that do not reflect our brand standards and aesthetic. We can turn away clients at anytime for any reason. If you choose not to be respectful + kind to us and our employees we have the right to terminate any existing client at any time without a refund.

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INITIAL TOUCH UP CANCELLATION POLICY

An initial touch-up may or may not be needed. The < 14-week touch-up is an additional $100 added to the entire cost of the procedure and is sometimes needed to perfect or make additional adjustments after the initial healing process. Any appointments scheduled or rescheduled for>14 weeks are $250.

To cancel your appointment email [email protected] *only

Any rescheduled initial touch-up appointment cannot be guaranteed as they are subject to the availability of the artist’s schedule.

If the touch-up is completed after 14 weeks due to rescheduling, any touch-up will be charged a regular touch-up fee of $250.

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TOUCH UP TIME-FRAME POLICY

An initial touch up is sometimes needed after the initial appointment. The initial healed results depends on the clients preparation, aftercare, metabolism, medications or quality of the skin. The price is $100 <14 week period after the original treatment for adjusting, adding more color, or treating any areas that may not have retained the pigment. We have no control over your healing process. In order to achieve the best results, the initial touch up is highly recommended - even if your PMU results are already beautiful and is $100.

If rescheduled, this appointment cannot be guaranteed as they are subject to the availability of the artist’s schedule. If a rescheduled touch up does not return within the allotted time frame (10-14 weeks), you will be required to pay for a touch up service of $250.

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CONSULTATION POLICY

Consultations are an important step in finding the artist that is right for you! A nonrefundable and non-transferable $25 scheduling fee is required in order to book a consultation. The consultation does not guarantee that the client will be able to schedule a permanent makeup appointment after the consultation. Booking depends on the artist's discretion or if the corrective procedures are workable.

If the touch-up is completed after 14 weeks due to rescheduling, any touch-up will be charged a regular touch-up fee of $250.

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GUEST POLICY

We want all our attention on you! However, we do want you comfortable at your appointment. Please let us know if you will be bringing a guest. Please, no children allowed to your appointment.

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PRE-APPOINTMENT INFO + CONTRAINDICATION POLICY

All clients are responsible for checking candidacy prior to any appointment. If you arrive at an appointment and can not receive treatment due to any listed contraindications, your appointment will be canceled and your deposit will be forfeited. Please read all pre-procedure information, aftercare information, and policies before scheduling your appointment.

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PREVIOUS PMU + CORRECTION SERVICES + REMOVAL POLICY

If you have had previous permanent makeup and you are interested in a cover-up or correction, you must email clear photos prior to booking your appointment. We cannot guarantee results for cases such as these and we must confirm your case is workable. We do not touch up other artists work at a "touch up fee" since many times these are corrective procedures.

In some scenarios where the work is too dark, dense, discolored, or extensive tattoo removal may be required before we begin the coverup re-work. Previously tattooed areas and cover-ups will almost always require additional appointments and cost. If you come to your appointment with previously microbladed or tattooed eyebrows from another artist without informing Outliner Studio, your appointment will be cancelled and you will forfeit your deposit.

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GIFT CERTIFICATE POLICY

Gift certificates are purchased in full. They are non-refundable and non-transferable. All sales final, can not be combined with other offers.

The gift certificate must be used by the person for whom they were purchased and they must be used for the purchased service.

The purchaser and client are responsible for going over all pre-appointment and aftercare information provided by this website.

Gift certificates expire 12 months from the purchase date and must be brought to the appointment.

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